[Tfug] Qwest outage

[Ntlor]

You know, it's really nice to see this kind of traffic on here. It 
helps to know it's not only us having trouble.

On Nov 14, 2003, at 9:26 AM, Tyler wrote:

> It affected cell-relay customers aggregated through our DS3,
> so it's not necessarily DSL specific, although obviously the aggregate
> goes through one piece of equipment at some point, so it could
> be that device (some ATM switch or DACCS?) or some vital
> interconnect within their ATM network.
>
> If I ever get an answer from Qwest, I'll post it here for the curious.
> I've never waited this long for Qwest.  Normally I can get info on a 
> ticket
> within 1 minute...they're actually very responsive.  This indicates
> how serious of a problem this must be.
>
> At 09:19 AM 11/14/03 -0700, Choprboy wrote:
>> On Friday 14 November 2003 09:11, Tyler wrote:
>> > I have a ticket number with them, but I've been trying to get
>> > details.  Something fairly major as I've been on hold an hour.
>> >
>> > Ours is back up now.  The DS3 itself never flapped, so my
>> > guess is a vital interconnect within Qwest's facilities choked.
>> > I believe the outage is beyond Tucson as well...
>> >
>> Yeah, I figured you were hard at it. Everytime I checked, we still 
>> had a sync
>> on the modem itself, but we kept losing data connectivity and the 
>> line would
>> up-down every few minutes. Hehe, I tried to call in earlier, but your 
>> main
>> line auto-attendant just gives the run-around until 7am. Then I just 
>> got busy
>> signals till about 20 after.
>>
>> Any idea if it's affecting other data services? Or just Qwest's DSL 
>> routing?
>>
>> Adrian
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>
> ---
> # Tyler Kilian, CCNP, SCSA
> # Technology Director, Dakota Communications
> # TKilian at DakotaCom.NET | 520.745.3900 x 100
>
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Norman L. Rust
MCSE, CNA, CAT
IT Manager
Patio Pools of Tucson
7960 E. 22nd St.
Tucson, AZ
www.patiopoolsaz.com