[Tfug] residential broadband options

[Ben Slote]

Cox was great for me. It was extremely fast and I had very few outages. I'm
in a new house now with Qwest, and it's awful; slow, constant outages and
not much cheaper. I'm moving again in August and will go with Cox again for
sure.

On 6/28/07, Wafa Hakim Orman <wafa1024 at gmail.com> wrote:
>
> "christopher floess" <skeptikos at gmail.com> wrote:
>
> > > I will call them today to confirm my
> > > findings but hoped to learn what others know about Cox's service in
> > > Tucson and if there are broadband alternatives that others find more
> > > attractive.
>
> >I don't know much about the technical details, but I would think that
> >if they can offer one level of service, they can offer them all. I don't
> >know what you do with your internet, but 256kbps works well for
> >me. Any more and I'd be dl'ing too much, but at the same time it's
> >still nicer than dial up. Cox sucks for customer service, btw.
>
> --> I'm surprised you say that....I was with Cox for 4 years & I loved
> them.
> I've even forgotten what speed they gave me but it was the standard
> residential package, & it was blazing fast even with 4 roommates sharing
> it.
> (must have been 512 because I once clocked it at around 400 using
> http://www.bandwidthplace.com/speedtest/)
>
> I also had exactly one outage in those 4 years & their customer service
> then
> was pretty good. Even their service techs were knowledgeable & friendly, &
> had no problem running cable through the apartment wherever we wanted at
> no
> extra cost, going into multiple rooms & over doorframes.
>
> (They also gave us free extended cable TV for 4 months at one point when
> they were repairing the lines outside. That was fun.)
>
> I've now moved to a little place in Texas where my only option is Time
> Warner (AT&T does DSL but won't bundle TV with it, oddly enough). _Now_ I
> know what lousy service is. Slower speeds, a 10-day wait just to get the
> connection set up, & a tech who said he couldn't put in a wire more than 6
> feet long for "liability reasons." Apparently someone somewhere made a
> Time
> Warner tech run a long wire through their house, tripped over it, & sued
> Time Warner. That's their story & they're sticking to it.
>
> Now, in order to not have my TV & desktop computer in ridiculous locations
> vis-a-vis my apartment layout & preferred furniture setup, I had to buy my
> own coax cable, with rugs to throw over it so I don't trip & sue myself.
>
> Wafa.
>
>
> --
> "So be it."
>                   --Kurt Vonnegut
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