[Tfug] [OT] Domain name registrars: picks/pans?

[Brian Murphy]

Quoting Eric G <eric at nixwizard.net>:
 > What is Coppershadowdomains.com's position on a customer "owning" a
 > domain, and complaints, etc?


Coppershadowdomains is a wild west domains reseller...which basically 
puts us on the same infrastructure as godaddy.  The upside is that lots 
of effort has gone into network resilience and the interface is somewhat 
familiar to ex-godaddy customers.  The downside is that we don't have 
the ultimate say in disputes.  Because if it was up to me, I wouldn't 
shut down anyone short of major TOS violations (spammers) or legal 
issues after consultation with our attornys.  WWD and their team handles 
all of that for resellers.  There is a "Legal Agreements" link on the 
lower right of the page that goes into full detail with legal issues, 
ICANN dispute policy, etc.

Our web hosting offering at coppershadow.com is different because my 
company owns the server hardware.  It is colo'd here in town at Login. 
We don't resell someone else's web server.  We have much greater freedom 
over what it does and the deals we can cut people.  There are too many 
shell companies reselling faceless web space with clueless support techs 
that are nearly impossible to work with.  And that's IF you can get 
ahold of them in the first place.  We decided owning our own servers was 
the only way around that.

Thanks,
Brian